There are different ways to contact Victoria Police or report a crime.
Here's how to contact us if you are Deaf, have a hearing or speech impairment, or if English is your second language.
The National Relay Service
You can use the National Relay Service (NRS) to contact Victoria Police if you are Deaf, have a hearing impairment, or have difficulty with speech or communication.
You must be signed up to use the service. Register for the National Relay Service here.
For more information visit the National Relay Service website.
Triple Zero (000) emergency calls and the NRS
You can make a Triple Zero (000) emergency call using the NRS.
The Police Assistance Line and the NRS
To report a non-urgent crime or event to the Police Assistance Line, contact the NRS and provide the number 131 444.
Interpreter or translation services
If English is your second language and you require an interpreter or translating service, (including Auslan), there are different services you can use to contact us.
If you require an interpreter or translating service, please:
- contact the National Translator and Interpreter Service on 131 450, or
- visit Translating and Interpreting Service (TIS National).
Other languages and Triple Zero (000) emergency calls
Refer to the Triple Zero (000) website for information on how to make emergency calls in other languages.
Translating and Interpreting Service (TIS National) and the Police Assistance Line
You can also make a non-urgent report in your language through an interpreter.
Call the Translating and Interpreting Service (TIS National) on 131 450(opens in a new window) and ask for the Victoria Police Assistance Line.
Translated reporting information for the Police Assistance Line and Online Reporting
If English is your second language, we have translated reporting information available in some languages. Access in-language information from the Police Assistance Line and Online Reporting page.
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