Victoria Police follows website and communication accessibility guidelines, has Scope accredited police stations, and is currently working on our 2025- 27 Disability Action Plan (DAP).
Website accessibility
Victoria Police is committed to providing a website that is accessible to everyone, everywhere, and on every device.
At all times, we aim for the accepted worldwide standard to meet level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.2.
This means all website pages should be written in plain English, be easy to understand, and easy to navigate.
Web Content Accessibility Guidelines (WCAG)
This means all website pages should be written in plain English, be easy to understand, and easy to navigate on any device.
For more information about Web Content Accessibility Guidelines (WCAG) and accessible websites, please visit the World Wide Web Consortium (W3C) website.(opens in a new window)
Following the WCAG 2.1 Level AA guidelines will makes content more accessible to a wider range of people, including those living with disabilities.
For more information about Web Content Accessibility Guidelines (WCAG) and accessible websites, please visit the World Wide Web Consortium (W3C) website.(opens in a new window)
Help accessing this website
If there is website information that you can't access or you have a suggestion to improve the accessibility of this website, please email us via vpwebsite-mgr@police.vic.gov.au.
Accessible website tools
Below are some of the technical tools and functions that help make our website more accessible.
Language settings and accessibility tools
There are many language settings and accessibility tools available to access online content. These can help make online information easier for you to use and understand.
These settings and tools can be helpful if:
- you do not understand English and/or want to read information in a different language
- you have a disability and want to make using and understanding online information easier
The information below can help you use the language settings or accessibility tools on your device.
This information may also help if you know someone who is experiencing one or more of the circumstances above. Helping them to set up language settings or accessibility tools could make it easier for them to find information when they need it.
Video and transcripts
Video is used across our website.
Where possible, there are transcripts for video content. This enables access for our hearing-impaired website users (as well as those without speakers or headphones).
Portable Document Format (PDF) documents
Portable Document Format (PDF) is a common file format. PDFs are often used as they keep all data for the fonts, formatting, colours, and graphics in the file.
You can view, share, and print Adobe PDFs using free software available on the Adobe website(opens in a new window).
Disability Action Plan (DAP)
A new Victoria Police Disability Action Plan 2025-27 is currently in development but a number of actions from our previous plan continue to be rolled out. It will outline our commitment to people with disability.
Accessibility Action Plan (AAP) 2021 - 2023
You can find a copy of our previous plan, called the 2021-2023 Accessibility Action Plan (AAP), and an Easy English version of that plan below.
There are four main goals identified in this plan. These goals are:
- Victoria Police services are accessible
- Victoria Police services are equitable
- Victoria Police employees have the right attitude and right capability
- Victoria Police has improved capability to employ, develop and retain people with disability
We have made this action plan to align with:
- the ‘Victorian Disability Act 2006(opens in a new window)’
- the ‘Disability Discrimination Act 1992’
- the ‘Charter of Human Rights and Responsibilities Act 2006(opens in a new window)’
- the ‘Equal Opportunities Act 2010(opens in a new window)’
SCOPE Communication Access accredited police stations
Scope is one of Australia’s largest disability service providers.
Receiving a Scope Australia accreditation symbol means that the police officers at the station have the skills and strategies to communicate effectively with people with communication disabilities.
Current SCOPE Communication Access accredited police stations
There are currently three Scope accredited police stations state-wide.
Further communication and support
Communication assistance
How to contact us or report an emergency using services for people who are Deaf or have a hearing or speech impairment, and interpreter or translating services.
Easy English guides
Find Easy English guides and reporting information.
Disability community safety
Our commitment to and support of disability communities, including information about Disability Liaison Officers (DLOs), communication assistance and easy English guides.
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