Missing persons support services

Taking care of yourself when a loved one goes missing, and the support services available to you.

When a person is reported missing, the impact on family and friends can be considerable. 

It is challenging to live with uncertainty. Professional help can provide additional strength and support.

Common emotional responses

When a loved one goes missing, you may experience a range of emotions. Common feelings are those of fear, anger, frustration, guilt, blame and helplessness. These responses are normal, and everyone reacts in different ways.

What to do when a loved one goes missing

Acknowledge your emotions and encourage your family and friends to do the same. Take care of each other, and remember that each person can be affected in their own way.

Children and teenagers may be afraid to show their emotions to avoid upsetting their parents or other family members. Encourage them and give them space to share their feelings openly. 

Take one day at a time, and avoid making any significant life changes. Try to maintain a daily routine to keep stability for you and your family. 

Taking care of yourself

While your loved one is missing, you may direct your focus towards the police investigation and search. Take some time to ensure that you care for your own personal matters. This can give you some direction during this challenging time.

Ask for help

Speak with your employer and discuss the possibility of taking some time off work.

If you have children, ask close friends or relatives to help you take them to and from school, and take care of chores and meals.

Inform your neighbours of the situation, and let them know that police and media will be present in the area.

You maybe be contacted by psychics and clairvoyants who may be genuinely trying to help. Do not feel obliged to speak to them. It may be more appropriate to refer them to the investigating officer. 

Support services

There are many services that support the family and friends of missing persons.

They can help you during the disappearance of a loved one, as well as after they have been located. 

You can also contact your doctor, counsellor, therapist or community health centre for advice.

Partnering government agencies

We work with many government agencies to help us locate missing persons. You can visit their websites to find out more information. 

Other organisations

Other organisations who provide information about missing persons.

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