Date:
17 Oct 2024

Foreword from the Chief Commissioner of Police

In accordance with the Financial Management Act 1994, I am pleased to present the Victoria Police Annual Report for the reporting period ending 30 June 2024.

This report is a record of our performance against a range of statutory requirements and the Government’s budget performance measures. It includes an overview of our most important programs, initiatives, and achievements over the past 12 months.

2023–24 in review

Victoria Police worked closely with communities and partner agencies to address key community safety concerns. This involved recognising and responding to social, economic and technological changes, as well as modernising key systems, processes and services.

We employed a range of proactive and specialist policing roles to prevent and respond to child and youth offending and victimisation. Through the Embedded Youth Outreach Program (EYOP), we provided a joint response to young people at high risk of antisocial or criminal behaviour and/or victimisation.

The program aims to engage with at-risk young people and their families before further offences or serious crimes take place. Throughout 2023–24, we undertook work to expand EYOP, and on 1 July 2024, the program was successfully expanded to the Brimbank, Melton and Greater Shepparton areas.

In July 2023, we released the Victoria Police Youth Gang Strategy 2023–2026. The strategy directs our efforts to prevent youth gang membership and detect and disrupt violent and threatening behaviour from youth gangs.

Key areas of focus include greater engagement and collaboration with the community and stakeholders through building police capacity and capability to respond to the evolving youth gang environment.

The strategy complements and builds upon the work of Operation Alliance, our overarching operation targeting the harm caused by youth gangs and connected youth offenders.

In October 2023, Operation Park was established to oversee operational activities related to the Israel-Gaza conflict, with a focus on policing protests and demonstrations related to the conflict. Taskforce Lunar was also established in response to an increasing number of arsons on tobacco stores and other premises linked to organised crime syndicates’ involvement in the illicit tobacco trade.

We are committed to a reduction in the representation of Aboriginal people in the criminal justice system. On 11 March 2024, I made a Statement of Commitment to ensure we continue to deliver change by partnering and building trust with Aboriginal community members and organisations.

The Statement of Commitment includes an accompanying plan which details our actions between 2023 and 2025. We have partnered with Aboriginal community members to ensure that these actions will be implemented, monitored, and deliver tangible outcomes.

Road safety remains one of our key priorities. To keep the community safe on our roads, we targeted intentional high-risk driving, rural roads, speeding, impaired driving, seatbelts, restraints and distracted and unauthorised drivers.

Throughout the year, we conducted various operations to minimise road trauma risks, contributing to the removal of dangerous drivers from Victorian roads and promoting general deterrence.

Holidays continue to be high-risk periods on Victorian roads. In addition to local operations, we delivered eight state-wide road policing operations to coincide with major holiday periods and public holiday long weekends. Community safety is the foundation of everything we do.

Shane Patton APM
Chief Commissioner, Victoria Police

Decorative photo of Shane Patton, APM Chief Commissioner, Victoria Police. He is smiling and in Victoria Police Dress Uniform.

Victoria Police Annual Report 2023-24: Our organisation

Victoria Police was established in 1853 and provides policing services to the Victorian community 24 hours a day, seven days a week.

Our mission is to keep everyone safe.

Our vision

Our vision is for a community in which:

  • everyone is safe and feels safe
  • those affected by crime feel supported
  • those who break the law are held to account
  • police work with the community and our partners to prevent crime, reduce harm and build a better, safer Victoria.

Our role

Our role, as defined by the Victoria Police Act 2013, is to serve the Victorian community and uphold the law to promote a safe, secure, and orderly society. We achieve this by:

  • preserving the peace
  • protecting life and property
  • preventing offences
  • detecting and apprehending offenders
  • helping those in need of assistance
  • working with local communities, partners, and reference groups.

Our values

Our organisational values underpin our policies, procedures, and practices and how employees interact with the community and each other.

Our services

Our services include:

  • responding to calls for assistance in matters of personal and public safety, emergencies, and serious incidents
  • preventing crime through a range of proactive community safety programs
  • detecting and investigating offences and bringing to justice those responsible for committing them
  • providing a visible presence within the community and at major events
  • supporting the judicial process to achieve efficient and effective court case management, providing safe custody for alleged offenders, supporting victims, and ensuring fair and equitable treatment of victims and offenders
  • providing professional prosecution services to support judicial proceedings
  • assisting coroners with their investigations into deaths and fires, and support to our members who are investigating matters on behalf of coroners
  • managing and coordinating major emergency responses with other agencies
  • promoting safe road-user behaviour
  • conducting private security and firearms licensing
  • conducting national police record and fingerprint checks.

Victoria Police regions

We provide policing services to the Victorian community 24 hours a day, seven days a week across the following four regions:

  • Western Region: The largest geographic area covering 60 per cent of the state, across six divisions
  • North West Metro Region: Encompassing inner, western and northern areas of Melbourne, across five divisions
  • Southern Metro Region: Aligned to the southern metropolitan region, across four divisions
  • Eastern Region: A geographically-diverse region, incorporating metropolitan, rural, and alpine areas, across six divisions.

These regional boundaries correspond with other Victorian Government departments, enhancing cross-government service delivery, particularly in emergency management.

Map of Victoria regions

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Our operating environment

Victoria Police operates under the Victoria Police Act 2013. Disclosures required under the Act and other legislation, as well as additional reporting requirements, are presented in Chapter 5 – Other disclosures.

Our organisational structure

The Chief Commissioner of Police is supported by four Deputy Commissioners and two Deputy Secretaries.

The Deputy Commissioner, Regional Operations has overall responsibility and oversight of all four police regions and the State Emergencies and Support Command.

The Deputy Commissioner, Specialist Operations has overall responsibility and oversight of the Family Violence Command; Forensic Services Department; Legal Services Department; and Road Policing Command.

The Deputy Commissioner, Public Safety and Security has overall responsibility and oversight of the Counter Terrorism Command; Crime Command; Intelligence and Covert Support Command; Taskforce Reset; Transit and Public Safety Command; and Reliever and Special References.

The Deputy Commissioner, Capability has overall responsibility and oversight of the Capability Department; Media, Communications and Engagement Department; People Development Command; Professional Standards Command; and Service Delivery Transformation Command.

The Deputy Secretary, Corporate and Regulatory Services has overall responsibility and oversight of the Financial Services Department; Investment, Governance and Assurance Department; Human Resources Command; Regulatory Services Department; and Police Enquiry and Data Sharing Department.

The Deputy Secretary, Information Technology and Infrastructure Services has overall responsibility and oversight of the Digital Services and Security Department and Operational Infrastructure Department.

Chief Commissioner of Police, Shane Patton APM

Office of the Chief Commissioner

Deputy Commissioner, Regional Operations, Neil Peterson APM

  • State Emergencies and Support Command, Assistant Commissioner
  • North West Metro Region, Assistant Commissioner
  • Southern Metro Region, Assistant Commissioner
  • Eastern Region, Assistant Commissioner
  • Western Region, Assistant Commissioner

Deputy Commissioner Specialist Operations, Wendy Steendam AM APM

  • Road Policing Command, Assistant Commissioner
  • Family Violence Command, Assistant Commissioner
  • Forensic Services Department, Executive Director
  • Legal Services Department, Executive Director

Deputy Commissioner Public Safety and Security, Ross Guenther, APM

  • Crime Command, Assistant Commissioner
  • Transit and Public Safety Command, Assistant Commissioner
  • Counter Terrorism Command, Assistant Commissioner
  • Intelligence and Covert Support Command, Assistant Commissioner
  • Reliever and Special References, Assistant Commissioner
  • Taskforce Reset, Commander

Deputy Commissioner Capability, Robert Hill APM

  • Capability Department, Executive Director
  • Media, Communications and Engagement Department, Executive Director
  • Professional Standards Command, Assistant Commissioner
  • People Development Command, Assistant Commissioner
  • Service Delivery Transformation Command, Assistant Commissioner

Deputy Secretary Corporate and Regulatory Services, Susan Delroi

  • Human Resources Command, Assistant Commissioner
  • Regulatory Services Department, Executive Director
  • Police Enquiry and Data Sharing Department Director
  • Investment, Governance and Assurance Department, Executive Director
  • Financial Services Department, Executive Director/Chief Finance Officer

Senior leadership group

Committees

Victoria Police is supported by several standing executive, corporate and advisory committees ensuring corporate governance focus on strategic objectives, managing relevant risks, and improving organisational performance.

Oversight and assurance

Risk management

Under Standing Direction 3.7.1 - Risk Management Framework and Processes, Victoria Police must apply the 2020 Victorian Government Risk Management Framework. We must consider material risks in decision making, and appropriately manage risk taking into account our obligations, constraints, and objectives.

Effective risk management enhances service delivery and community safety outcomes.

The Victorian Government Risk Management Framework describes the minimum risk management requirement to demonstrate that risks are managed effectively.

It adopts the ISO 31000:2018 Risk management - Guidelines, an internationally accepted basis for best practice risk management.

Risk management obligations include the requirement that risk considerations are documented and reflected in the organisation’s overall governance, strategic planning, performance management, financial management and service delivery processes and outcomes.

The Victoria Police Risk Management Framework aligns to the Victorian Government Risk Management Framework and incorporates the Victoria Police Risk Appetite Statement and risk evaluation matrix. Strategic risks are managed collaboratively and reported on regularly.

Executive Command Board recognises risk management as an integral part of organisational culture, policies, systems, and processes required to ensure community safety. Executive Command Board is committed to advancing a positive risk culture to enhance understanding by all employees and contractors.

This will support all employee to manage risks in their areas of responsibilities through sound risk management practices.

Strategic planning

The Keeping You Safe: Victoria Police Strategy 2023–2028 (Keeping You Safe) sets our organisational direction and focus. It ensures that we continue to deliver policing, law enforcement and crime prevention activities in an evolving operational environment, keeping the Victorian community safe.

We will continue to realise the vision set out in Keeping You Safe through a suite of initiatives and projects under the pillars of:

  • Policing: highly visible and responsive policing
  • People: skilled people, ready and able to respond
  • Partnerships: strong partnerships across community, government and business.

These commitments are realised through activities undertaken by regions, departments, and commands, reflected in their annual plans and reported publicly in the Victoria Police Corporate Plan. Published annually in August, the Corporate Plan forms part of an integrated organisational planning framework and maintains focus across the organisation.

It is refreshed every year to reflect changes in government and organisational objectives, emerging priorities, and community safety needs.

Victoria Police Annual Report 2023-24: Our people

Victoria Police is committed to building and maintaining a safe, respectful, and inclusive workplace and culture that embraces diversity and equality.

The health, safety and well-being of our people is integral to the achievement of our primary role of delivering a safer Victoria.

Workforce overview

Victoria Police has 21,715 employees made up of police officers, protective services officers (PSOs), police custody officers (PCOs) and Victorian Public Service (VPS) employees. Further details about our workforce numbers can be found in Chapter 5 - Other disclosures.

Full-time equivalent (FTE) summary

Employees (FTE)As of 01 July 2023As of 29 June 2024
Police15,84216,059
Police recruits216100
PSOs14121417
Reservists 22
PCOs346325
VPS employees35073811
Total21,32621,715

Notes: This table is prepared in accordance with Financial Reporting Direction (FRD) 29 Workforce Data disclosure requirements and therefore excludes employees who were not on salary at the end of the last pay period of the financial year (which ended 29 June 2024 for 2023–24 and 1 July 2023 for 2022–23).

Due to rounding, the FTE total may not tally, as the figures have been rounded to the nearest whole number, in line with FRD 29. PCOs are VPS employees and are listed separately.

This table excludes employees who are employed within statutory and nationally funded bodies administered by Victoria Police.

A commitment to equality and inclusivity

Victoria Police is committed to building and maintaining a safe, respectful, and inclusive workplace by improving our culture and practices for the benefit of our people and the community.

Employment conditions

The terms and conditions of employment for our employees are governed by legislation, enterprise agreements and Victoria Police policy.

In addition to the Fair Work Act 2009, and Fair Work Regulations 2009, our police officers and PSOs are governed by the Victoria Police Act 2013 and Victoria Police Regulations 2014. Similarly, our VPS employees (including PCOs) are governed by the Public Administration Act 2004.

All employees are covered by dedicated enterprise agreements, the Victoria Police (police officers, PSOs, police reservists and police recruits) Enterprise Agreement 2019 and the Victorian Public Service Enterprise Agreement 2020, both of which have passed their nominal expiry dates.

Bargaining has taken place for the updated enterprise agreements and as of 30 June 2024, an in-principle agreement has been reached between parties for the Victorian Public Service Agreement. Negotiations are still underway for the Victoria Police Agreement.

2023–24 Honours and awards

Victoria Police recognises the outstanding service and contribution of employees and the community to keeping Victoria safe. We bestow various medals and awards on our employees and a commendation may be awarded to members of the community for helping us.

In 2023–24, 39 Victoria Police employees received an honour and award and four community members received a commendation.

Occupational health, safety and wellbeing

We have a strong focus on the health, safety and wellbeing of our employees and we remain committed to continually improving our safety culture. Our people operate in demanding and evolving settings where there is risk of injury and harm.

We provide relevant training and ensure supports are available to prevent our people from sustaining physical and psychological injuries in the first place. For those who are injured, we support our people to return to health as quickly as possible.

Our key focuses to achieve a safe and healthy workforce include:

  • providing mentally healthy workplace
  • providing timely access to tailored support
  • providing connected and holistic support
  • providing quality and consistent services
  • returning our people to health by returning to work.

Victoria Police Annual Report 2023-24: Our performance

Victoria Police’s performance during the 2023–24 financial year is measured against a range of objective indicators. A summary of our financial performance shows how we achieve our goals with the resources we are given.

Performance summary

Victoria Police received a total output cost budget of $4.128 billion in 2023–24 to deliver policing services to the Victorian community 24 hours a day, seven days a week. We are accountable to government and the community for our performance.

This chapter presents information on our performance against the Victorian Government Budget Papers. The actions taken in accordance with the 2023–2024 Victoria Police

Performance against objective indicators

Each year, the Victorian Government provides an overview of the goods and services it provides to the Victorian community and details its budget decisions within Budget Paper No. 3: Service Delivery (BP3).

Victoria Police is required to report on how we are meeting BP3 performance targets and how these outputs contribute to key objectives.

Victoria Police is required to report on how we are meeting BP3 performance targets and how these outputs contribute to key objectives.

Objective:

Ensuring community safety through policing, law enforcement and prevention activities

Output:

Policing and community safety

Indicators:

  • Community safety during the day and at night
  • Community safety on public transport
  • Crime statistics
  • Number of road fatalities
  • Number of road injuries

Source: 2023–24 Budget Paper No. 3 Service Delivery.

Performance data for both “Community safety during the day and at night” and “Community safety on public transport” indicators is collected via the National Survey of Community Satisfaction with Policing (NSCSP). Data extracted from the survey is also reported in the Commonwealth Productivity Commission’s Report on Government Services (RoGS) released in January each year.

Due to timing, previous financial year’s survey data is published in RoGS. The 2022–23 NSCSP results have also been reported and released in the January 2024 RoGS. The 2023–24 NSCSP results will be reported in the 2025 RoGS, which will be published by the Commonwealth Productivity Commission in January 2025 and reported in the Victoria Police Annual Report 2024–25.

When completing the national survey, respondents were asked to rate their feelings for each indicator, ranging from “very unsafe” to “very safe”. Victorian results from those who reported feeling “safe” or “very safe” are shown in the following tables.

Performance against output measures for policing and community safety

We strive to reduce violence and crime through law enforcement, judicial support, community assistance, guidance and leadership. The output reflects the Victorian Government’s focus on reducing the overall incidence and fear of crime and enhancing the safety of individuals and families.

The table below provides a comparison of actual results against performance target measures for 2023–24, resulting from the delivery of programs and services as part of the policing and crime prevention output.

Quantity

Performance
measures
Unit of measure2023–24 actual2023–24 targetPerformance variation (%)Result
Community calls for assistance to which a Victoria Police response is dispatchedNumber981,333900,0009.0(b)
The actual is higher than the target due to continued increases in community calls of all priority types.
Contravention of family violence intervention order (FVIO) offences per 100 000 populationNumber798.572010.9(b)
The actual is higher than the target due to increased family violence intervention order contravention offences. Additionally, high volumes of intervention order contravention reporting are facilitated by technology, which makes it easier for perpetrators to repeatedly breach conditions. A positive trend and higher than target result is considered a positive outcome for this measure as it reflects increased reporting of family violence related offences.
Crimes against property – excluding family violence related crime (rate per 100 000 population)Number4298.4356120.7(d)
The actual is higher than the target due to the continuing increase in theft related offences. Continued cost-of-living pressures and drug use are highly likely the main drivers of the increase.
Crimes against property – family violence related (rate per 100 000 population)Number178.51714.4(b)
The actual is higher than the target due to the overall increase in family violence reporting.
Crimes against the person – excluding family violence related crime (rate per 100 000 population)Number698.16605.8(d)
The actual is higher than the target due to an increase in non-family violence related Crimes Against the Person.
Crimes against the person – family violence related crime (rate per 100 000 population)Number580.45800.1(b)
Number of alcohol screening tests conductedNumber3,169,9433,000,0005.7(b)
The actual is higher than the target due to focused enforcement to reduce road trauma.
Number of family violence incidents attendedNumber98,81991,2008.4(b)
The actual is higher than the target due to the overall increase in family violence reporting.
Number of prohibited drug screening tests conducted Number149,209150,000-0.5(c)
Number of youth referralsNumber31863260-2.3(c)
Number of impounded/surrendered vehicles related to high risk driving behaviours or other traffic offencesNumber12,41014,628-15.2(d)
The actual is lower than the target due to decreased enforcement activities resulting from the temporary reallocation of resources to emergency management events and public order response.
Police record checks conducted to contribute to community safetyNumber899,363703,00027.9(b)
The actual is higher than the target due to increases in demand for National Police Checks.
Total reported road fatalities in vehicle collisionsNumber290≤20045.0(d)
The actual is higher than the target likely due to proportional increase in population and licenced drivers on Victorian roads.
Total persons reported injured in vehicle collisionsNumber18,90215,00026.0(d)
The actual is higher than the target due to several factors, including population growth leading to rising registered vehicle numbers, and significant growth in the use of alternate transport options (such as ebikes and e-scooters).
Perceptions of safety – walking locally at nightPer cent46.755-15.1(d)
The actual is lower that the target due to a change in data collection methods, rather than a change in public perception.
Proportion of community satisfied with policing services (general satisfaction)Per cent55.580-30.6(d)
The actual is lower than the target likely due to a change in data collection methods, rather than a change in public perception.
Proportion of drivers tested by road safety cameras who comply with posted speed limitsPer cent99.999.50.4(b)
Proportion of Family Incident Report affected family members receiving referralsPer cent86.387-0.8(c)
Proportion of successful prosecution outcomesPer cent93.1921.2(b)
Proportion of the community who have confidence in police (an integrity indicator)Per cent61.982-24.5(d)

The actual is lower that the target due to a change in data collection methods, rather than a change in public perception.

Timelines

Performance measuresUnit of measure2023–24 actual2023–24 targetPerformance variation (%)Result
Proportion of crimes against the person resolved within 30 daysPer cent37.045-17.8(d)
The actual is lower than the target likely due to the increase in overall crime rates and workforce availability challenges impacting investigation capacity and clearance rates.
Proportion of property crime resolved within 30 daysPer cent20.825-16.8(d)
The actual is lower than the target likely due to the increase in overall crime rates and workforce availability challenges impacting investigation capacity and clearance rates.

Cost

Performance measuresUnit of measure2023–24 actual2023–24 targetPerformance variation (%)Result
Total output cost$million4349.34128.45.4(d)

Source: Victoria Police, National Survey of Community Satisfaction with Policing and Crime Statistics Agency.

Key:

(b) Performance target achieved or exceeded.

(c) Performance target not achieved - within 5 per cent variance.

(d) Performance target not achieved ­­- exceeds 5 per cent variance.

Road fatalities and injuries

Under the Victoria Police Road Safety Strategy 2021–2024, we and our road safety partners are committed to a vision of zero deaths and serious injuries on Victorian roads. Our collective focus is to ensure all Victorians feel safe on and around our roads and to progressively reduce fatalities and injuries from road trauma through ongoing operations and efforts to embed a culture of road safety in the Victorian community.

To keep the community safe on our roads, we target intentional high-risk driving, rural roads, speeding, impaired driving, seatbelts, restraints, distracted and unauthorised drivers.

In 2023–24, there was a total of 290 road fatalities in Victoria, which is an increase of 24 fatalities compared to the previous year. The total number of road injuries decreased by nine per cent in 2023–24 compared to the previous year.

Victoria Police Annual Report 2023-24: Year in review

The 2023–24 financial year contained achievements and challenges. Victoria Police responded to protest and demonstration activity and addressed ongoing policing priorities, including road safety, youth offending, and the illicit tobacco trade and associated violence.

  • Operation Enforceable

    Conducted throughout August to October 2023, Operation Enforceable was a state-wide operation, targeting high-risk family violence offenders, that resulted in 2212 enforceable actions.

  • The Youth Crime Prevention and Early Intervention Project

    The Youth Crime Prevention and Early Intervention Project pilot’s results led to additional government funding to expand the program across all four Victoria Police regions in 2024–25.

  • Successful cryptocurrency seizure

    Victoria Police detectives seized $142,679.10 worth of various cryptocurrencies. This was the first successful cryptocurrency seizure since the changes to the Confiscation Act 1997.

  • The Embedded Youth Outreach Program

    The Embedded Youth Outreach Program was expanded to include two additional sites, the Brimbank and Melton Local Government Areas and Greater Shepparton. The program pairs police with specialist youth workers to provide a therapeutic response to young people encountering police.

  • Conducted Energy Devices

    In 2023–24, there have been 1,902 Conducted Energy Devices rolled out state-wide and 2,553 frontline police and PSOs trained.

  • Taskforce Lunar

    Taskforce Lunar seized more than $2 million in cash, along with several tonnes of illicit tobacco worth several million dollars

  • Community calls for assistance

    981,333 community calls for assistance were received and responded to by Victoria Police.

  • Alcohol and prohibited drug screening tests

    3,169,943 alcohol screening tests and 149,209 prohibited drug screening tests were conducted.

Keeping You Safe: Victoria Police Strategy 2023­­­­­–2028

The role of Victoria Police is to serve the Victorian community and uphold the law to promote a safe, secure, and orderly society. Keeping You Safe: Victoria Police Strategy 2023–2028 sets out our direction in line with our purpose, to keep Victoria safe.

Our vision is for a community in which:

  • everyone is safe and feels safe
  • those affected by crime feel supported
  • those who break the law are held to account
  • police work with the community and our partners to prevent crime, reduce harm and build a better, safer Victoria.

We will deliver this vision through:

  • Policing - highly visible and responsive policing
  • Partnerships - strong partnerships across community, government, and business
  • People - skilled people, ready and able to respond.

​​​​All our people play a part in working towards our vision to deliver positive outcomes for the Victorian community and to keep everyone safe every day.

2023–24 Victoria Police Corporate Plan

The 2023–2024 Victoria Police Corporate Plan sits under the Keeping You Safe: Victoria Police Strategy 2023–2028, and outlines priority initiatives that form part of our plan to achieving our vision for a safer Victoria. It is aligned to the medium-term planning requirement set out in the Resource Management Framework published by the Department of Treasury and Finance.

The corporate plan forms part of an integrated organisational planning framework which coordinates focus across the organisation. It is refreshed every year to reflect changes in organisational priorities, government objectives and community safety needs.