National Police Checks and fingerprinting enquiries

If you have any questions about National Police Checks and fingerprinting, let us know.

We will aim to get back to you as soon as possible.

Fingerprinting appointments

To book, change or cancel a fingerprinting appointment, please visit book a fingerprinting appointment. Appointments cannot be made through this form.

If you are running late to your appointment, or have a general enquiry about your fingerprint appointment, please contact us on 1300 881 596 between 8.30am and 3.30pm Monday to Friday, excluding public holidays.

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Please provide as much information as possible to assist us to address your enquiry.

If you are enquiring about the status of your National Police Check, please confirm how you submitted your application(Required)

By post to Victoria Police or when attending a fingerprint appointment

Online through Service Victoria

Through an Australian Criminal Intelligence Commission accredited body -- Please refer to https://www.acic.gov.au/accredited-bodies for a list of accredited bodies.

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Updated 1 August 2024