This strategy aligns with the Whole of Victorian Government vision and national policing strategy where there is high public demand for digital government services and increasing investment in digital technologies, infrastructure and skills.
Modernisation journey
Victoria Police will continue its modernisation journey to ensure it can effectively and efficiently respond to changing social, economic and technology landscapes, expectations and challenges.
Victoria Police's modernisation journey
Current facts
- 21,000+ Victoria Police employees.
- 860,000 community calls for assistance received.
- 865,000 police record checks conducted.
- 300,000 service desk interactions per year.
Growth factors
- 2,700 IT change records implemented.
- 18% increase in data storage required year on year.
- 42% of all emails are malicious.
- 1.2 million Teams chat messages now sent annually.
Environmental factors
- 87% of Victorians now have a smartphone.
- 27,000 mobile and shared devices supported across Victoria Police.
- 170% increase in online services.
- 600% increase in information sharing arrangements since 2018.
Key strategic enablers
Victoria Police will invest in critical digital technologies, infrastructure and skills through key strategic enablers.
- Improve digital governance and decision-making: To accelerate digitally-enabled innovations in policing operations and administration.
- Focus digital investments: To respond to the highest priority policing needs.
- Design-in security and privacy controls: To keep us all safe and maintain trust.
- Leverage strategic digital platforms: To drive digital solution adoption, enable sustainable agility and minimise costs and risks.
- Nurture agile people, methods and partnerships: To deliver high quality digital solutions productively and to a high cadence.
- Connect data and information systems: To create holistic analyses and impactful policing intelligence and reporting.
Victoria Police's key strategic enablers
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