About the police custody officer role

Learn about the roles and responsibilities of a police custody officer working for Victoria Police.

Work as a police custody officer is rich and rewarding.

This role may be for you if you:

  • are looking for stable work
  • have a healthy level of fitness
  • like working with people and in a team environment
  • have strong communication skills, and
  • can manage challenging situations.

Hear from our PCOS about what their day-to-day looks like, and what they like about the role:

Duties of a police custody officer

As a PCO, you will play a crucial role in the management and welfare of people in custody.

This includes:

  • ensuring the health, wellbeing, safety and supervision of persons in custody and visitors
  • working with internal and external stakeholders for person in custody management, transport, offsite attendance and video links
  • carrying out prisoner management functions, including:
    • preparing routine correspondence
    • attendance registers
    • creation of reports 
    • other administrative tasks.
  • fingerprinting and photography
  • giving evidence in court when required.

Communication

PCOs need to communicate and react to situations with maturity.

You need to put personal beliefs aside to work with anyone in your custody.

Usual work locations

While you will have a usual place of work, you may be required to work at other locations.

This is in accordance with the provisions of the VPS Agreement 2020.

Equipment

As a PCO, you will carry:

  • a baton
  • handcuffs, and
  • Oleoresin Capsicum Spray (OC spray).

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