General duties police officers

The roles and duties of general duties police officers mean no two days are ever the same.

General duties police work is a rich and rewarding career, as well as the gateway to other specialist roles and areas. It allows you to meet and help people of all walks of life.

Two officers sit smiling through the open window of a police vehicle.

Get to know: General duties policing

Meet First Constables Ash and Chris and follow them around on a divisional van shift. A day on the van offers hundreds of possible jobs, challenges, and rewarding experiences.

Every shift is different when you're a general duties police officer.

Duties of a police officer

A general duties officer is a first responder at any reportable crime or public need, 24 hours a day, seven days a week. They provide a vital service to the community and are a key part of Victoria Police.

General duties policing is vital to protect the community, as well as set and uphold Victoria Police’s values and standards.

As a general duties officer your duties will change every day, and the role is a rich and rewarding role like no other.

Should you wish, it can also first step in your journey to other specialist roles and areas. All recruits are typically required to complete a minimum of 2-4 years in general duties prior to applying for these areas.

Two officers, in full uniform and gear, are smiling while in a local police station. There are some digital screens behind them, and one is leaning with a hand on a desk behind them. If the background, another officer at the front counter talks to a community member.

General duties requirements

Your every day will be different as a general duties officer.

Out in the field

You will be required to undertake a range of duties including:

  • prevent anti-social behaviour
  • deal with community safety concerns
  • resolve disputes
  • attend accidents
  • investigate crime
  • enforce traffic law
  • deal with drug and alcohol affected people
  • attend critical incidents and emergencies.

Administrative tasks

You are also required to perform administrative duties such as:

  • submit paperwork on jobs you attend
  • keep an ongoing diary of the duties you perform during each shift
  • prepare paperwork for courts
  • attend court hearings
  • give evidence in court.

Community engagement

You may also be required to do community engagement tasks such as:

  • attend community events
  • talk to and assist vulnerable members of the community
  • general interaction with the community members of diverse backgrounds
  • build positive relationships with community groups and members.
A uniformed police officer is smiling towards a butcher shop counter, presumably smiling at someone working there. There is another officer out of focus in the background.

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Promotion through the ranks of Victoria Police

Further to specialist areas and general duties, you also have the option to seek promotion through the ranks.

We provide you with this training, support you in developing skills, and help you pursue your goals.

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