A female and a male uniformed Victoria police officers with a blurred city background

Police Assistance Line and Online Reporting

Call 131 444 or submit an online report 24/7.

For when you need us, but not the sirens.

Report non-urgent crimes and events to Victoria Police to help us prevent further crime and assist you with support.

In an emergency, always call Triple Zero (000).

You can report non-urgent crimes or events 24 hours a day, seven days a week, through our Police Assistance Line (131 444) and Online Reporting services.

In an emergency, always call Triple Zero (000).

Non-urgent online reporting

You can report a range of non-urgent incidents directly to Victoria Police.

You can also register your address when you are going away, or having a party at your residence.

The Police Assistance Line

You can call the Police Assistance Line on 131 444(opens in a new window) to report some non-urgent crime and events anytime, anywhere.

Examples of non-urgent crimes and events include:

  • burglary including at a commercial property or a home with no occupant present
  • general theft (including theft of a motor vehicle)
  • property damage
  • lost property
  • general enquiries.

Save 131 444(opens in a new window) to your phone contacts to report non-urgent crimes in the future.

All calls to the Police Assistance Line are recorded and retained by Victoria Police. This is for training and policing purposes.

When not to use the Police Assistance Line

The Police Assistance Line can't assist you with urgent matters or emergencies, including:

  • family violence
  • assault
  • shop theft or petrol drive-offs
  • a crime that is happening at the time of reporting.

In these incidents where there is an emergency, contact Triple Zero (000).

Report outside an Australian network

You can still make a report from outside of Australia, or while using a VPN that is set to a region outside of Australia. Find out how to make Online reports outside Australia.

Other incident and crime reporting options

Explore a further range of incident and crime reporting options.

Report to Crime Stoppers

Make a report to Crime Stoppers if you have information about an unsolved crime or suspicious activity.

You can submit a confidential report, or call them on 1800 333 000.

Local police station enquiries

Call or visit your local police station to report a crime or seek help with:

  • status updates (i.e. following up an incident you've reported)
  • reporting past crimes, offences or abuse
  • reporting located or found property
  • contacting a Community Liaison Officer
  • family violence related matters
  • other general queries.

Communication assistance

Help is available to meet your communication needs.

Your privacy and data

Information on how your reporting information is collected, used and disclosed, is available on our Privacy page.

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