Fuel theft is when a customer leaves a petrol station without paying for their fuel.
Report fuel theft after the offender has left
Retailers can report fuel theft from their petrol station to the police through our Online Reporting service.
You should only use this service if:
- fuel has been stolen from your petrol station within Victoria, and
- you have noticed the theft after the offender has left the site.
If the offender stole items from your store as well as fuel, include the details of the theft in your fuel theft report.
Report fuel theft in progress
If the offender is still on site and you need immediate police response, call Triple Zero (000).
Information to give police
Note down any information about the offender and their vehicle, such as:
- their age, appearance and clothing
- the vehicle make, model, colour, and registration number
- the date and time the theft occurred
- the type of fuel taken
- if CCTV footage is available.
Related petrol station offences
Learn how to respond to and report other crimes from your petrol station.
Report a robbery or armed robbery
Steps to take if a robbery or armed robbery occurs at a petrol station.
Prevent and report shop theft
How to prevent shop theft, and what to do if there has been a theft from your store.
Respond to an aggressive customer
What to do if you have an aggressive customer in your petrol station, and how to report them.
Instore credit card fraud
How to report the use of a fraudulent credit card at your petrol station.
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