National security and terrorism
The National Security Hotline is the single point of contact for the public to report possible signs of terrorism. It also provides information to callers on a wide range of national security matters.
Visit Australian National Security or contact the hotline on 1800 123 400.
Emergency assistance
For emergencies where immediate police, fire or ambulance assistance is required, call Triple Zero (000)
Non-emergency crime
Contact your local police station by phone or in person to report non-emergency crime incidents.
If you have any information regarding a crime or criminal activity, you can confidentially report what you know by calling Crime Stoppers(opens in a new window) on 1800 333 000.
Emergency services
- Ambulance Victoria (AV)(opens in a new window)
- Country Fire Authority (CFA)(opens in a new window)
- Department of Energy, Environment and Climate Action (DEECA)
- Fire Rescue Victoria (FRV)
- Victoria State Emergency Service(opens in a new window)
- National Security Hotline(opens in a new window) on 1800 123 400
Warnings
VicEmergency
VicEmergency is Victoria's primary website for incident information and warnings.
VicEmergency provides information and advice to help people prepare for, respond to and recover from fire and flood. It has a real-time Google Map display with incidents across Victoria including fires, floods, storms, power outages, hazardous material incidents and traffic incidents.
Visit VicEmergency online or download the VicEmergency app via the App Store or Google Play
Weather warnings
Health alerts
Road and marine safety alerts
Victoria's state and national park conditions and closures
Road closures and traffic alerts
- VicTraffic, through VicRoads
Bushfires
For all emergency warnings and advice
- VicEmergency Hotline 1800 226 226
- Download the VicEmergency App from Google Play or the App Store
Plan and prepare for fires
Bush and grassfire safety
Total fire ban days
Burning off
Planned burns
Be sure to follow CFA on Facebook and Twitter.
Floods, storms, tsunamis and earthquakes
Contact Victoria State Emergency Service on 132 500 for flood, storm, tsunami and earthquake emergency information.
For emergency warnings and advice, call the VicEmergency Hotline on 1800 226 226 or visit VicEmergency.
Relief and recovery
The Victorian Government provides a range of support services and programs to assist families, businesses and farmers affected by emergencies across Victoria.
Call the VicEmergency hotline on 1800 226 226.
Other assistance
Crisis support and suicide prevention
Lifeline
Expert health advice
Crisis accommodation HomeGround Services
Men's Referral Service No to Violence
Women's domestic violence crisis service - Domestic Violence Victoria
Sexual assault crisis line
Relay calls
You can use the National Relay Service (NRS) if you are Deaf, have a hearing impairment, or have difficulty with speech or communication.
Visit our Communication assistance page for more information.
Traffic management points
Traffic management points (TMPs) are temporary road closures set up during an emergency. They are used to protect the community and emergency services personnel when there is potential danger nearby.
Traffic Management Point FAQs
(opens in a new window)
Traffic Management Point Information Sheet – Road closures
(opens in a new window)
Community emergency evacuation
Information about evacuating in the event of an emergency.
Standard Emergency Warning Signal (SEWS)
The Standard Emergency Warning Signal (SEWS) is a distinctive 'wailing' siren which may be broadcast on radio, television, or public areas such as shopping centres or sports grounds. The use of SEWS is intended to attract the listener's attention prior to the broadcast of an important safety message.
SEWS is used in Victoria to alert members of the community that an official emergency announcement is to be made concerning an actual or impending emergency.
What should I do if I hear SEWS broadcast?
- Stop what you are doing.
- Listen carefully to the information provided.
- Act as directed.
Information on SEWS
SEWS guidelines for its use in Victoria
(opens in a new window)
Updated