Access to apartment buildings

Apartment buildings often have many different people entering and leaving throughout the day. Take steps to ensure that you keep yourself and your apartment secure.

Secure access information

Follow these crime prevention steps to keep your apartment secure.

Be conscious of who you let in

Take care to not let unfamiliar people in you apartment.

• Be aware of your surroundings and ensure no one follows you into the building.
• Do not allow entry to people you do not know.
• Do not allow entry to delivery people. Meet delivery persons at the front entrance.
• Ask for identification if someone says they are from the police. You can ask for their name and station, and call the station to confirm.
• When accessing the car park, pause to ensure the gate or door closes behind you.

Secure your apartment

Keep your apartment room as secure as possible.

• Lock all doors and windows.
• Do not leave keys in door or window locks.
• Install a peephole (door viewer) to see who is at the door.
• Install a security screen door.
• See our page for tips on how to Prevent home burglaries.

Secure the building

Keep your apartment building as secure as possible.

• Lock your mailbox.
• Ensure doors close and lock after you.
• Lock tools and ladders away when not in use.
• Report all broken doors or gates to building management.

Tips for body corporate or owners’ corporations

Ensure that your building has the right security measures to keep all the residents safe.

• Install a CCTV system.
• Fit self-closing doors and gates.
• Ensure fences, gates and bins are not climbable.
• Ensure mailboxes are only accessible to residents using a swipe card or key.
• Ensure the CCTV system captures the mailbox area.
• Install a key or swipe system at all entry points, including the car-park door.
• Install an alarm system.
• Install sensor lighting.
• Install warning signs around the perimeter of the property. These can include “Trespassers will be prosecuted” and “CCTV in use”.

Report someone trying to enter your apartment

If you see something suspicious near your apartment, do not confront them.

For emergencies, to report a crime in progress, or for immediate police attendance, call Triple Zero (000).

For non-emergencies, call the Police Assistance Line on 131 444 or make a report online at Police Assistance Line and Online Reporting.

You can also report anonymously to Crime Stoppers on 1800 333 000.