There is a range of support and help services available to older Victorians.
Compass
Elder abuse resources and information for older Australians and for the people who care for and support them.
- visit Compass
- call 1800 ELDERHelp (1800 353 374) | Operating hours vary depending on location
Consumer Affairs
Victoria's consumer marketplace regulator supporting Victorians' consumer rights and helping consumers and renters experiencing vulnerability.
- visit Consumer Affairs
- call 1300 55 81 81 | Monday to Friday 9am to 5pm
COTA Victoria
Council on the Ageing (COTA) Victoria offers information, support, activities and education programs for older people.
- visit COTA Victoria
- call 1300 135 090 | Monday to Thursday 10 am to 4 pm
Dementia Australia
Dementia Australia is the national peak body supporting people living with dementia, their families and carers.
- visit Dementia Australia
- call 1800 100 500 | 24 hours a day, seven days a week, 365 days a year
Elder Rights Advocacy
Helping older people, their families, and representatives in Victoria with issues to do with aged care services.
- visit Elder Rights Advocacy
- call 1800 700 600 | Monday to Friday 9am to 5pm
My Aged Care
Helping older people accessing Australian Government-funded aged care services.
- visit My Aged Care
- call 1800 200 422 | Monday to Friday 8am to 8pm | Saturdays 10am to 2pm
Office of the Public Advocate
An independent statutory officer promoting and safeguarding the legal rights and interests of vulnerable Victorians.
- visit Office of the Public Advocate
- call 1300 309 337 | Monday to Friday 9am to 3pm
Seniors online
Information for senior Victorians to help them participate in community life, maximise their health and wellbeing, and age well.
- visit Seniors online
- call 1300 797 210 | Monday to Friday 9am to 2pm
Seniors Rights Victoria
Senior Rights Victoria offer help and advice on the rights of older people and work to prevent elder abuse.
- visit Seniors Rights Victoria
- if you are experiencing or are at risk of elder abuse call 1300 368 821 (select option 1)
State Trustees
State Trustees is a Victorian Government-backed company providing financial and legal services at important moments in life.
- visit State Trustees
- call 1300 138 672 | Monday to Friday 8.30am to 5pm
The Orange Door
Free service providing help for people experiencing family violence or needing support with the care and wellbeing of children and young people.
- visit The Orange Door
- Monday to Friday 9am to 5pm
Celebrate Ageing
a charity combatting ageism and building respect for older Australians.
- visit Celebrate Ageing
Crimestoppers Victoria
Anonymously share what you know about unsolved crime or suspicious activity.
- visit Crimestoppers Victoria
- call 1800 333 000
Neighbourhood Watch
Community-based program involving the community and police working together to prevent crime.
- visit Neighbourhood Watch
- call 03 8335 6002
Report a crime
If anyone is in danger, a crime is currently occurring, or you need immediate police attendance, call Triple Zero (000).
If there is no immediate danger, call the Police Assistance Line on 131 444 or report a non-urgent crime or event online
You can also contact your local police station.
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